Refund policy

Return and Refund Policy

1. Introduction

We strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

2. Returns

Eligibility for Returns:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • You must provide a receipt or proof of purchase.

Return Period:

  • You have 14 calendar days to return an item from the date you received it.

Non-returnable Items:

  • Perishable goods (such as food, flowers, or magazines)
  • Custom or personalized items
  • Digital products
  • Sale items

3. Refunds

Refund Process:

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your refund after inspecting the item.

Approved Refunds:

  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer's policies.

Partial Refunds:

  • Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

4. Exchanges

Exchange Eligibility:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at sundayclassicusa@gmail.com with details of the issue.

5. Shipping

Return Shipping Costs:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Lost or Damaged Returns:

  • We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. Contact Us

If you have any questions on how to return your item to us, contact us at:

  • Email: sundayclassicusa@gmail.com
  • Phone: +1 (951) 265-8319
  • Address: 24282 Lysanda Dr, Mission Viejo, CA 92691

Thank you for shopping with us. Your satisfaction is our priority.